Privacy Policy

1. Introduction

ourENGLISH (“we,” “us,” “our,” or “Company”) operates the ourENGLISH.best website and the ReadingDaily Scripture mobile application. We are committed to protecting your privacy and handling your data in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services:

• ourENGLISH.best Website – English language learning platform with lessons, booking, and student accounts
• ReadingDaily Scripture App – Mobile application for daily scripture reading with audio narration and pronunciation practice

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 ourENGLISH.best Website

Account Information:

• Email address, first name, last name
• Phone number
• Address, city, state/province, ZIP/postal code
• Student or teacher account type

Lesson & Booking Data:

• Lesson enrollment and attendance
• Teacher booking and scheduling information
• Course progress and completion status
• Integration data from off2class.com lesson platform

Usage Data:

• IP address, browser type and version
• Pages visited, time spent on pages
• Referral source
• Cookies for sessions, preferences, and security

2.2 ReadingDaily Scripture App

Account Information:

• Name, email address, password
• Profile picture (optional)
• Display name preferences

Reading Activity:

• Scripture readings you complete
• Your reading progress and history
• Bookmarks and highlights
• Reading dates and times

Audio & Speech Data:

• Audio recordings during pronunciation practice
• Voice samples for accent assessment
• Timestamps of audio interactions
• Speech assessment results and pronunciation metrics

Device & Usage Analytics:

• Device type, operating system, app version
• Device identifiers (IDFA, Android Advertising ID)
• IP address and location data (if permitted)
• Features used, time spent in app
• Crash reports and error logs

2.3 Information Collected Automatically

Both services automatically collect technical information to improve performance, security, and user experience, including cookies, IP addresses, and usage patterns.

3. How We Use Your Information

We use collected information for the following purposes:

1. Providing Services:

• Delivering English lessons, scripture readings, and daily devotional content
• Processing audio for pronunciation assessment
• Managing lesson bookings and scheduling
• Saving your progress and preferences
• Managing subscriptions and payments

2. Improving Services:

• Analyzing usage patterns
• Identifying bugs and performance issues
• Developing new features
• Personalizing your experience

3. Communication:

• Sending requested information and support responses
• Sending lesson reminders and reading notifications (with your consent)
• Updating you on service changes
• Marketing communications (with opt-in)

4. Legal Compliance & Security:

• Enforcing our terms of service
• Protecting against fraud and abuse
• Complying with legal obligations
• Detecting and preventing unauthorized access

4. Data Sharing and Disclosure

4.1 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

4.2 Third-Party Service Providers

We may share data with trusted service providers who assist us:

• Cloud Services: Firebase (Google) – stores reading history, lesson data, progress, settings
• Payment Processing: Stripe, RevenueCat, Google Play, Apple App Store – processes subscriptions and payments (card info not shared with us)
• Analytics: Firebase Analytics, Google Analytics – analyzes usage (anonymized)
• Audio Processing: Google Cloud Speech-to-Text – pronunciation assessment for ReadingDaily app
• Lesson Platform: off2class.com – integrates with ourENGLISH.best lesson delivery
• Authentication: Firebase Auth – manages login and security

These providers are contractually obligated to use your data only for specified purposes and maintain appropriate security measures.

4.3 Legal Requirements

We may disclose information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations
• Enforce our agreements
• Protect the safety and rights of users, the public, or our company

4.4 Business Transfers

If our company is acquired, merged, or assets are sold, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as necessary to provide services:

• Account Data: Retained while account is active, deleted upon request (30 days)
• Lesson/Reading History: Retained for 2 years or until deleted by user
• Audio Recordings: Stored temporarily for processing, then deleted (typically within 24 hours)
• Analytics Data: Retained for 12 months (anonymized after 6 months)
• Backup Data: Cloud backups retained according to Firebase retention policies
• Financial Records: Payment records retained for 7 years for tax/legal compliance

6. Data Security

We implement industry-standard security measures:

• Encryption in Transit: All data transmitted using TLS 1.2+
• Encryption at Rest: Sensitive data encrypted in Firestore database
• Authentication: Firebase authentication with secure password hashing
• Access Controls: Role-based access to sensitive information
• Regular Audits: Security reviews and vulnerability assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

7.1 California Residents (CCPA)

You have the right to:

• Know what personal data is collected
• Delete personal data (right to be forgotten)
• Opt-out of data sales (we don’t sell data)
• Non-discrimination for exercising your rights

7.2 European Residents (GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erasure of your data
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with your data protection authority

7.3 All Users

Regardless of location, you can:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data

7.4 How to Exercise Your Rights

To exercise any of these rights, contact us at: ourenglish2019@gmail.com

We will respond to verified requests within 30 days or as required by applicable law.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

For users aged 13-18, parents/guardians can request access to or deletion of their child’s account by contacting us.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for login sessions and security
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Understand usage patterns to improve services
• Local Storage: Save app preferences and offline data

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

10. Third-Party Links

Our services may contain links to third-party websites (including off2class.com). This Privacy Policy applies only to our services. We are not responsible for the privacy practices of linked sites. We encourage you to review their privacy policies before providing information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your home country.

By using our services, you consent to the transfer of your information to countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Updating the “Last Updated” date at the top of this policy
• Sending email notifications for significant changes
• Displaying prominent notices on our website and app

Your continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

13. Account Deletion

You have the right to request deletion of your account and associated data at any time.

To request account deletion:

• Email us at ourenglish2019@gmail.com
• Subject line: “Delete My Account”
• Include the email address associated with your account

What gets deleted:

• Your account credentials and profile
• Reading progress, bookmarks, and lesson history
• Subscription information (active subscriptions will be canceled)
• Audio recordings and practice data

Timeline: We will process your request within 30 days and send confirmation via email.

Note: This action is permanent and cannot be undone. Some data may be retained in backup systems for up to 90 days for technical reasons.

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Last Updated: February 27, 2026
Version: 2.0.0
© 2026 ourENGLISH. All rights reserved.